Question 1

How do I know if therapy is right for me?

Accepted Answer

You don't need to be in crisis to benefit from therapy. Many people seek support during periods of stress, life transitions, relationship challenges or simply because they want to better understand themselves. Therapy can also be a space for personal growth, prevention and building emotional resilience.

Question 2

What happens during the first appointment?

Accepted Answer

Your first session is an opportunity to get to know your therapist, talk about what brings you to therapy, discuss your goals and ask any questions you may have. Together, you'll decide on the next steps that feel right for you.

Question 3

How do I choose the right therapist?

Accepted Answer

Our team of psychotherapists in Burlington includes professionals with different backgrounds, specialties and therapeutic approaches. If you're unsure where to start, we'll help match you with the clinician who best fits your needs.

Question 4

Is therapy confidential?

Accepted Answer

Yes. Your privacy is extremely important to us. Everything discussed in therapy is kept confidential, except in specific situations required by law, which your therapist will explain during your first appointment.

Question 5

How long does therapy take?

Accepted Answer

There is no single answer. Some people benefit from short-term therapy focused on a specific concern, while others choose longer-term support. The pace depends on your goals, needs and circumstances.

Question 6

Do I have to talk about everything?

Accepted Answer

No. Therapy moves at your pace. You decide what feels comfortable to share, and your therapist will work with you to build trust over time.

Question 7

Is therapy only for people with mental illness?

Accepted Answer

Not at all. Therapy can support anyone navigating stress, life changes, relationships, parenting, grief, personal growth or simply looking to improve emotional well-being.

Question 8

Do you offer virtual appointments?

Accepted Answer

Yes. We offer both in-person appointments at our Burlington clinic and secure virtual sessions across Ontario, depending on the service and your preferences.

Question 9

Do you offer services in Portuguese?

Accepted Answer

Yes. We provide care in both English and Portuguese through bilingual clinicians.

Question 10

Do I need a referral?

Accepted Answer

Most of our services do not require a physician's referral. If you're unsure, contact us and we'll be happy to guide you.

Question 11

Do you accept insurance?

Accepted Answer

Many extended health benefit plans cover psychotherapy and related services. Coverage varies depending on your provider and plan, so we recommend checking your individual benefits.

Question 12

What ages do you work with?

Accepted Answer

We provide care for children, adolescents, adults, couples and families.

Question 13

What therapeutic approaches do you use?

Accepted Answer

Our clinicians draw from evidence-based approaches such as CBT, ACT, EMDR, DBT-informed therapy, family systems and other modalities, depending on each client's needs.

Question 14

How do I know if my child could benefit from therapy?

Accepted Answer

If your child is struggling with anxiety, emotional regulation, friendships, school challenges, behaviour changes or difficult life transitions, therapy may help. If you're unsure, we're happy to discuss your concerns before scheduling.

Question 15

Will I be involved in my child's therapy?

Accepted Answer

Parent involvement depends on your child's age, developmental stage and therapeutic goals. We believe parents play an important role and collaborate with families whenever appropriate.

Question 16

I still have questions. What should I do?

Accepted Answer

We're happy to help. Contact our team and we'll answer your questions and help you find the right place to begin.

Answers to the questions we hear most.

Getting Started